Terms & Conditions
By placing an order through our website, WhatsApp, social media channels, email, telephone or in-store, you agree to these Terms and Conditions.
Draft, pending review and sign-off. Not yet in force.
Thank you for shopping with us
Local Greenz Market is a wellness-focused grocery and lifestyle business committed to making healthy living easier through carefully sourced produce, functional foods, wellness products and educational resources.
About us
Local Greenz Market Limited
Kileleshwa Business Centre, Suguta Road
Nairobi, Kenya
hello@localgreenzmarket.com
Product availability
Many of our products are fresh, seasonal and sourced from local growers and suppliers. Availability may vary and certain products may occasionally sell out between restocks. We reserve the right to limit quantities or discontinue products without notice.
Pricing
All prices are displayed in Kenyan Shillings (KES). Prices may change without prior notice. In the event of an obvious pricing error, we reserve the right to cancel the affected order and issue a refund where applicable.
Payment
Orders are confirmed once payment has been received and verified. Accepted payment methods may include:
- M-Pesa
- Debit cards
- Credit cards
- Other approved payment providers
Eligibility
Our products are everyday foods and wellness goods. None of them is age-restricted.
Greenz Rewards
- You earn 1 point for every KES 100 spent on products. Delivery fees earn no points.
- Each point is worth KES 1 off products on a later order. Points cannot be used on delivery fees.
- Points are credited once an order is paid, and reversed if that order is refunded.
- Points have no cash value and cannot be transferred or exchanged for cash.
- Earning and redemption rates may change with notice on this page.
Fresh produce and natural variations
Fresh produce is a natural product. Variations in colour, shape, size, texture and ripeness are normal and do not constitute defects.
Product storage
Certain products require refrigeration or specific storage conditions. Customers are responsible for following any storage instructions provided. Local Greenz Market cannot be responsible for quality deterioration resulting from improper storage after delivery or collection.
Subscriptions and wellness programmes
Local Greenz Market may offer:
- Juice subscriptions
- Wellness shot subscriptions
- Seasonal wellness programmes
- Educational wellness challenges
- Nutrition-focused product bundles
Participation is voluntary and results may vary between individuals. No specific health outcome is guaranteed.
Intellectual property
All website content, branding, photographs, graphics, logos and written material remain the property of Local Greenz Market unless otherwise stated.
Limitation of liability
To the fullest extent permitted by law, Local Greenz Market shall not be liable for indirect or consequential losses arising from the use of our products or services. Nothing in these Terms limits rights granted to consumers under applicable Kenyan law.